Frequently Asked Questions

How much does it cost?

We don't have one-size-fits-all pricing because no two brands are the same. Our engagements typically range from $3,000 to $15,000 per month depending on scope, marketplaces, and services. We'll build a custom package based on where you are and where you want to go. Book a strategy call and we'll give you a real number, not a runaround.

Do you require contracts?

We typically work on 6-month or 12-month agreements because real growth takes time. Amazon isn't a sprint. That said, we've been doing this for 10 years and our clients stick around because the work speaks for itself. If you're not happy, we'll make it right. We're not in the business of trapping people in contracts.

How long until we see results?

Honest answer: it depends. PPC campaigns can show movement in 30-60 days. Listing optimization can boost conversions within weeks. Full brand transformation takes 6-12 months. We're not here to sell you overnight miracles. We're here to build sustainable, profitable growth. If someone promises you instant results on Amazon, they're lying.

Do you manage our ad spend?

Yes. We manage your Amazon PPC budgets, but you always stay in control. We'll recommend budgets based on your goals and category, optimize daily, and report weekly. You approve the budget, we make every dollar count. Ad spend is separate from our management fees.

What marketplaces do you cover?

We specialize in Amazon (US, Canada, UK, EU, Australia, Japan, and more). We also work with Walmart, TikTok Shop, Target+, and other emerging marketplaces. If you're selling somewhere and need help, ask us. We've probably worked there.

How many clients do you manage at once?

We're not a puppy mill. We cap our active client roster so every brand gets real attention. You'll have a dedicated account manager, not a rotating cast of junior reps. We've worked with 300+ brands over the years, but we only take on what we can do right.

Do you do content creation and photography?

We don't shoot in-house, but we manage the entire creative process. We'll art-direct, write the copy, coordinate with photographers and designers, and deliver assets that convert. If you already have content, we'll optimize it. If you're starting from scratch, we'll build it.

What's the onboarding process?

We start with a discovery call to understand your brand, goals, and challenges. Then we audit your current Amazon presence (or competitive landscape if you're launching). We build a custom strategy, present it, and if we're aligned, we kick off. Onboarding typically takes 1-2 weeks. Then we get to work.

Can we talk to current clients?

Absolutely. We have clients who are happy to share their experience. We'll connect you with a brand in a similar category or stage. We don't gate-keep references. If you want the real story, we'll get you the real story.

What makes you different from other agencies?

We're a family business that's been doing this since 2015. We've facilitated over $200M in revenue, helped create 17 millionaires and 12 exits. We're not a giant agency with 500 clients and no accountability. We're operators who actually care. We don't just run ads and send reports. We build brands, fix problems, and show up when things go sideways. You get Drew, his sisters, and a team that treats your business like it's ours.

Do you offer month-to-month services?

Not typically. Real Amazon growth requires strategy, testing, and iteration over time. Month-to-month engagements don't give us enough runway to deliver real results. We commit to you, and we ask you to commit to the process. That said, if you have a specific project (audit, listing optimization, international launch), we can scope that separately.

Do you work with startups or only established brands?

Both. We've launched brands from zero and scaled brands doing $50M+. If you have a product, a plan, and the budget to do it right, we'll work with you. We're not snobs. We just need to know you're serious.

What if we're already working with another agency?

Happens all the time. If you're not happy with your current agency, we'll audit what they're doing, show you what's missing, and give you an honest assessment of whether we can do better. We don't poach for sport. But if you're getting mediocre results and paying premium rates, let's talk.

Do you offer warehouse and fulfillment services?

Yes. We have a 10,000 sq ft warehouse in Kansas City. We handle receiving, prep, FBA shipments, and direct-to-consumer fulfillment. If you need a 3PL partner who actually understands Amazon, we've got you covered.

Still Have Questions?

Let's talk. Book a strategy call and we'll answer everything.

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